image of the Cisco Compatible VoIP Outdoor Intercom - out first cisco blog

Cisco Compatible VoIP Outdoor Intercom For Cisco Call Manager

Cisco is one of the largest technology companies in the world. When we hear the name Cisco, we associate the brand with cutting edge and leading products. When an End User requires the best networking and communications infrastructure, they deploy cisco. In particular their IP networking and Voice Over IP products. Its natural for the End User to want Secure Entry to integrate to their Cisco and IP network. So, what is the best product to source when the enterprise requires a Cisco compatible VoIP Intercom ? One that can be deployed outdoors and one that integrates easily to Cisco Call Manager (CUCM) ?
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Call us biased, but we strongly believe Cyberdata Corporation manufacture the best Cisco Compatible VoIP Outdoor Intercom. We can confidently say there is no other VoIP based device that is this easy to install. Lets take a quick look at the bullet points for our argument (or biased decision ) and we will let you decide.

  • A long established alliance. CyberData & Cisco have a strong alliance dating back a number years.
  • Used by Cisco: Cisco use the CyberData outdoor voip intercom for their own new builds. You can not get a better interoperability level than that ?
  • Embedded Cisco Features – Cisco SRST: Cisco Unified Survivable Remote Site Telephony solutions provide cost-effective call control redundancy. This removes the need for an additional server on site (video down the page).
  • Easy install and effortless configuration and integration to Cisco Call Manager
  • Cisco IP Phones trigger the on-board relay: This in turn opens the door gate or barrier

References for the above on Cisco SRST. This is our page and this is a page from the Cisco website.

A Cisco VoIP Intercom you can trust

When an End user has awarded you a job/project, your installation is your legacy. Word of mouth advertising is the best form of marketing money can’t buy. The flip side of that is, do a bad job and even more people will know about it !

2nd image of the cisco compatible voip intercom

When installing a Intercom that is compatible with Cisco, a name you can trust will give you peace of mind. No one wants come-backs. Who wants to install a product and it turns out to be a flop. Especially when the product is focused around secure entry. a device that is acting as a prevention to unwanted visitors. As mentioned in bullet point 2: “Used By Cisco”.

CyberData was wrote into Cisco’s own specification for new builds. Any product Cisco use, has a mandatory 2 years of testing. When cisco embark on a new build project, if they require a intercom at a door or barrier point, they use the CyberData V3 Outdoor VoIP intercom. You can see that fantastic product here. Infact be sure to take a look and see why this is our best seller.


No Additional Equipment – Server-less – Redundancy Important ? Use SRST

The CyberData Outdoor intercom is the only secure entry device with SRST embedded (Cisco Unified Survivable Remote Site Telephony).

Ask your average installer (average in numbers not in capability) – “Do you know what Cisco SRST is ? ” 9 or of 10 will probably say “No”. After all, if your Cisco End User has asked for the installation of a VoIP Intercom the is compatible with Cisco Call Manager, do you need to know about SRST ? Do they need to go this far into the technology ?

Well, its certainly worth knowing about, its pretty easy to configure (switch on). It is also useful to remember, this is optional to use.

This video here > to the right, this is a guy explaining SRST very well. We dont know him by name, hes from America but his You Tube audience seem to trust him. He does an excellent job of explaining Cisco SRST

Cisco SRST utilizes a remote site’s existing network. It provides multi-feature redundancy for the CyberData Cisco Compatible Outdoor VoIP Intercom. This is great news for installers, you will not need to install any additional servers on site

This quick video shows how to back up to SRST. How long would it take to configure these settings ? 60-90 seconds ? Much quicker than installing a server on site. Other Outdoor VoIP Intercom systems require additional servers. Additional servers = Time and Money. How much time and money do you have ?

Registers to Cisco Call Manager as an approved 3rd party SIP extension

Taking a look at the above network settings. Before we go into how the intercom registers to Cisco Call Manager, lets take a quick look at how we get to the above settings.

The Cisco VoIP Intercom rapidly connects to the End Users POE networking infrastructure. Making use of the cat5e or cat6 structured cabling and Internet (IP) connectivity. The above GUI has been accessed by typing its IP address into a web-browser.

In the “SIP Server” field you enter the credentials of the Cisco system you are connecting to. From the Cisco side of things, you set up the Intercom just like an IP phone. Scaling back all its advanced network and powerful secure entry features, the Cisco VoIP Intercom installs just like a network based telephone.

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12 Key Keyad version or Single Call Button

There are 2 options of outdoor voip phones that are compatible with Cisco. One is the CyberData 011214. This is the keypad version, This is used for dialling into the Cisco IP phone systems. You can also trigger the connected door or barrier from entering secure PIN dial codes.

The most popular intercom we sell, is the 011186. This is the single call button option. Although the intercom can place only one call, you can form hunt groups through your Cisco Call Manager System. If your system allows the enterprise to call mobile phones, then the intercoms call could potentially reach multiple mobile phones.

The on-board relay is activated by DTMF tones, for example pressing 321 on your telephone. 321 would be the pre programmed DTMF string/code.

You can remotely activate the relay and open the door (or gate/barrier) by:

  • Cisco IP Phones entering the DTMF string
  • Mobile Phones entering the DTMF string
  • Entering secure PIN entry codes (keypad version)

Our best selling Cisco Compatible VoIP Intercom for outdoor applications is featured at the top of the site. Alternatively you can see it here.

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